FAQ
Step 1
Place your first order. You'll receive that month's collectionand will recieve the followig months collection 4 weeks latera automatically.
Don't worry you can cancel at anytime.
Step 2
Receive your first package of 1, 2 or 4 candles.
Keep your unburned candles in the box for safe keeping in a cool area.
Put your used glasses back in this box when done and wait for the magic to happen.
Step 3
Recieve your next month's collection.
Use the pre-paid label included to ship back your previous month's used glasses.
And use the same packaging too!
Repeat!
That's it!
Enjoy each month's vibes, send us back your glasses and manifest your wildest dreams.
We can wait to see where this journey takes us <3
WHAT IF I RECEIVE A BROKEN JAR?
Don't worry, let us know and we will ship you that candle right back to you at no extra cost.
WHAT IF I BREAK A JAR?
Accidents happen and we know there will be some mishaps. While startup we will be charging $5 per glass that is not returned.
WHAT IF I WANT TO KEEP ONE OR GIFT ONE
The goal is always to return the glass after each month so we can stay true to our mission of recycling and reusing.
If you'd like to share your candles with your friends or family, please try to get the glass back, otherwise, you will be charged $5 for every glass not returned.
HOW DO I KNOW WHICH COLLECTION I'M GETTING?
The cut-off to receive the current month's collection is the 3rd Wednesday of the month. Orders placed after the 3rd Wednesday will receive the upcoming month's collection.
HOW OFTEN WILL I RECIEVE MY BOX?
WHAT IF I DON'T BURN ALL THE CANDLES BY THE TIME I GET THE NEXT BOX?
You will receive a new box every 4 weeks. Please take our quiz to determine how many candles you should get in your box.
If you don't think you will burn through all the candles in your box, feel free to share with family or a friend. Try placing them in different parts of your home or the office.
You can also let us know and we will adjust your shipping date accordingly.
CAN I CHANGE THE QUANTITY OF MY CANDLES FROM MONTH TO MONTH?
IF I SELECT A BOX OF 1 OR 2, HOW DO YOU DETERMINE WHICH SCENTS/VIBES I GET?
Sure! We want you to subscribe to the number of candles that is best for you and your lifestyle. If there are some months you'd like to adjust due to travel, budget, etc. just let us know and we'll make it happen.
It all come from the quiz ;) Take it so we know how to make your box extra special + receive 10% off every box moving forward.